FREQUENTLY ASKED QUESTIONS (FAQ)

Please read through our Frequently Asked Questions! If you can't find your answer, shoot us an email!

I MADE AN APPOINTMENT! WHAT SHOULD I
DO TO PREPARE?

On the day of your appointment, please arrive around five to ten minutes early to fill out some paperwork if this is your first time with us. We strongly suggest to come showered (as you will want to avoid getting your lashes wet for at least four hours), and with absolutely no makeup or skincare products on the eye area. Please do not plan on getting your lashes done right before a facial, massage, or a heavy exercise class, as the adhesive needs time to cure to ensure optimum adhesion.

WHAT ARE EYELASH EXTENSIONS?

Eyelash extensions are a temporary way to enhance your lashes by applying individual synthetic or natural (typically mink) fibers to each individual natural eyelash. The result is a completely customized, beautiful set of eyelashes. They are painless, virtually weightless, and save you time in the morning because you can skip the dreaded curler and mascara routine!

WHAT'S THE DIFFERENCE BETWEEN CLASSIC AND VOLUME LASHES?

Classic lashes are lash extensions placed with a 1:1 ratio of extension to natural lash. The end result is a dark lash line, and the illusion of thick, dark eyelashes.

Volume lashes are lash extensions that are made into customized fans. These fans consist of two or more finer lash extensions applied to the base of one natural lash. The end result is a dark lash line, with hundreds of fluffy lashes.

HOW LONG DO THEY LAST?

Typically, your extensions will last up to five weeks. However, there are many factors that affect this, such as the application, the type of adhesive used, and home care.

Application: A highly trained lash artist will apply your extensions correctly to the natural lash, allowing for optimum adhesion.

Adhesive: Not all lash adhesives are created equal. Lash Theory strives to use the highest quality adhesive at all times.

Home care: It is VERY IMPORTANT to keep your extensions clean, as oil and dirt buildup will affect the longevity of your lash extensions.

CAN I STILL WEAR MAKEUP?

Of course! We just ask that you take all your makeup off at the end of the night (EVERY night!) and avoid anything labeled as "Waterproof" or "Water-resistent", as those require an oil-based makeup remover, which will break down the eyelash adhesive.

WILL THEY DAMAGE MY NATURAL LASHES?

When applied correctly by a properly trained lash artist in a clean studio, eyelash extensions will ABSOLUTELY NOT damage your natural lashes. Make sure you ask your artist plenty of questions and you feel comfortable before proceeding. You and your eyes are precious!

HOW DO I TAKE CARE OF THEM?

We encourage our clients to care for their lashes by keeping them clean, and brushing them as little as possible. A great way of keeping them clean is by using a small mixture of baby shampoo and water, and rinsing them clean (Lash Theory Cleanser will be available for purchase soon!). If you have oily eyelids, you may have to do this more than once a day.

Avoid touching them with unwashed fingers, over-brushing them, and blow-drying them. Allow your lashes to air dry, or carefully dab under them with a tissue, then fluff your lashes and you're ready to go!